CCS Functionality Overview
In developing CCS over the past 2 years, we focused on the needs
of non-technical users inside business units/departments who often
did not get the support needed from their internal IT departments.
From our own experience working inside similar organizations,
we knew how important it was to enable these business units to
accomplish their objectives with minimal administrative and technical
overhead.
Functionally speaking, CCS is really broken into a handful of
areas that are detailed further below:
- User Management
- Content Management
- Document/File Management
- Email Messaging
These are the building blocks that are truly common
to almost all web sites. So why have a custom developer recreate
the wheel for you, when we have already built it, tuned it and
proven it spins smoothe and true?
User Management
CCS’s user database is designed to manage the relationships
between your organization and the many other organizations with
whom you do business. But rather then simply operate as a Partner
Relationship Management system, CCS goes one step further by
connecting the Partner’s account to a Web site, enabling
you to customize the content they see, the email communications
they receive and the documents they are able to access. Whether
the partner organization has one location or a thousand, you
can rest assured that your partners will find it easy to do
business with you.
Content Management
Easily control what people see and when they see it with CCS’s
proprietary content management system. Never before has it been
so easy to deliver customized content to both external and internal
users. Easily add new promotions, sales incentives, news announcements,
articles, web links, document lists and more. With CCS you can
configure the display of each page based on access rights and
publishing schedule without the need for technical intervention
or a CompSci degree.
Document Management
CCS’s Document Library enables you to store sensitive
documents, media files and executables, making them viewable
only for those who you want to view them. Why spend the time
and money on distributing such documents via CD, or worse, printing
them, when you can distribute via the Web for pennies on the
dollar. CCS will save you thousands of dollars a year on distribution
costs.
Email Messaging
It is obvious that email is the most common form of communications
over the Internet, so CCS includes the ability to send out messages
to all users of the system, or just to those within a group.
The email newsletters, may also be archived on the site for
those users who opt out of receiving them. Additionally, all
of the system messages sent via email can easily be edited by
any business users. The account management /password functionality
is integrated with email, such that when a user account is created,
or a request for access is approved, information on logging
into the site is sent via email along with a dynamically generated
password. Users can also request a forgotten password be sent
via email.
Optional Modules
Web based FTP
CCS offers an optional module that enables the user
to share files with each other based on even more finite rules
for access control such as project ownership and folder level
access. This functionality can be integrated with the Document
Library or stand alone as a way for internal/external users
to collaborate more efficiently on projects.
Editorial Story
Manager
If you need to publish a lot of stories on your web
site, and perhaps even have them searchable, this module will
save you a great deal of time and effort. With a built-in basic
approval work-flow, adding new stories to your web site has
never been easier.
Catalogs, Solution
Directories, Accessories Databases
CCS offer numerous other optional modules depending
on the nature and needs of your business. Our Products and Accessories
Module and Solutions Directory Module are of particular interest
to companies with numerous 3rd party add-on or after market
products.
CCS: The Bottomline
CCS streamlines the everyday workflow
of sales and marketing organizations decreasing operational costs
and improving the timeliness/relevancy of communications thereby
increasing the organization’s ability to produce bottom
line results.
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